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Electric & Water Service:
800-206-2300

Gas Service:
800-424-0427

Report a Gas Leak:
800-406-9220

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Empire Contacts

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Who we are, what we do, and where we are located -
Founded in October 1909 as a part of Cities Services Company, The Empire District Electric Company is an investor-owned, regulated utility company, based in Joplin, Missouri, that provides electric, natural gas (through its wholly owned subsidiary, The Empire District Gas Company), and water service, with approximately 217,000 customers in Missouri, Kansas, Oklahoma, and Arkansas. A subsidiary of the Company also provides fiber optic services. Empire has been listed on the New York Stock Exchange under EDE since 1946.



Some general information you might like to know (12/31/2013) -
Population of Service Area Over 450,000
Cities and Towns Served/Electric 119
Cities and Towns Served/Gas 48
Electric Customers 168,764
Gas Customers 43,956
Average Yearly Residential Usage (KWH) 13,698
Average Residential Price per KWH $0.1176
Average Commercial Price per KWH $0.1054
Average Industrial Price per KWH $0.0793
Employees 751
Owned Capability 1,377 MW
Purchased Capacity 62 MW
Operating Revenues (000) $594,330
Operating Income (000) $99,663
Net Income (000) $63,445
Earnings per Average Common Share $1.48
Dividends Paid $1.01
Gross Plant (000) $2,332,341
On-System Electric Sales (mWh) 4,964,227
On-System Gas Sales (000) (Mcf) 8,728






Our highest demand -
The Company's electric all-time summer peak load is 1,198 MW and occurred on August 2, 2011. The Company's electric all-time winter peak of 1,199 MW was set on January 8, 2010. The Company's gas maximum daily flow was a volume of 73,280 Mcf on January 7, 2010.