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Electric & Water Service:
800-206-2300

Gas Service:
800-424-0427

Report a Gas Leak:
800-406-9220

Email:
Empire Contacts

Skip Navigation Links   Home > Customer Service

MyAccount
Detailed account information such as payments, online statements, meter reads, and usage information.

Billing and Payment Information
Empire District offers a variety of payment methods for the convenience of our customers.

Customer Assistance
Empire District offers a variety programs designed to assist customers with energy costs.

Customer Service Forms
Forms to request start, stop, or transfer of service.

Deposit and Fees
The Public Service Commission for each state establishes the deposit and fees policy for that state.

Electric Rates and Standards
Residential, Commercial, Industrial electricity rates for customers in Arkansas, Kansas, Missouri and Oklahoma.

Gas Rates and Tariffs
Residential, commercial, industrial gas rates and purchased gas adjustments. Rates based on community.

Water Rates and Reports
Water rates and other charges for Missouri customers.

Brochures and Advertisements
View the latest Empire advertisements and find valuable customer service information.

Tax Exemption
Non-Residential and Manufacturing sales tax exemption.

Fiber Optics
Information regarding our fiber optic services.

 Assistance Agency
Account Summary information such as payments, past due charges, and credit history. This section is for assistance agency use only.

 Commission
Detailed account information such as payments and meter reads. This section is for Commission use only.