Electric & Water Service:
800-206-2300

Gas Service:
800-424-0427

Report a Gas Leak:
800-406-9220

Email:
Empire Contacts

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You can access Empire District Electric shareholder information as follows:

Via the Internet
Shareowner Onlinesm

Shareowner Onlinesm (shareowneronline.com) is now available for Empire's registered shareholders and new investors. It's easy to use and available twenty-four hours a day, seven days a week. You can use Shareowner Onlinesm to access:
  • Account Status
  • View certificate and book entry history
  • View dividend payment history
  • View price history
  • Dividend Reinvestment and Direct Stock Purchase Plan
  • View Plan Prospectus
  • Request Plan materials and forms
  • Enroll in Plan
  • Enroll for periodic electronic purchases
  • Buy shares
  • Sell shares
  • Account Management
  • Change address
  • Change dividend selection (to either full, partial, or no reinvestment)
  • Verify Social Security Number or Taxpayer Identification Number
  • Print replacement 1099
Follow this link to Shareowner Onlinesm to access your shareholder account or invest now.



By Telephone

Telephone inquiries should be made to Wells Fargo Shareowner Services at:
800-468-9716 (toll free in the United States)
651-450-4064 (outside of the United States)

Shareowner Relations Specialists are available Monday through Friday, 7:00am-7:00pm CST. You may also access your account information 24 hours a day, 7 days a week using our automated voice response system.



In Writing

General written Inquiries and address changes should be sent to:
Wells Fargo Shareowner Services
P.O. Box 64854
St. Paul, MN 55164-0854

Written inquiries related specifically to the Dividend Reinvestment and Direct Stock Purchase Plan, optional cash investments, and/or Plan transaction requests should be sent to:
Wells Fargo Shareowner Services
P.O. Box 64856
St. Paul, MN 55164-0856

Certified and overnight deliveries should be sent to:
Wells Fargo Shareowner Services
1110 Centre Pointe Curve, Suite 101
Mendota Heights, MN 55120-4100



Investor Relations Contact for Analysts and Institutional Investors

Buy-side or sell-side analysts or institutional investors should direct their inquiries to:

Dale W. Harrington, Director of Investor Relations
The Empire District Electric Company
602 Joplin Avenue
P.O. Box 127
Joplin, MO 64802-0127
417-625-4222
417-625-5173 fax
dharrington@empiredistrict.com



Shareholder Services Contact for Individual Shareholders

Individual shareholders who have questions regarding your account or Empire District Electric, should contact the transfer agent or direct their inquires to:

Robin Hardin, Senior Shareholder Relations Specialist
The Empire District Electric Company
602 Joplin Avenue
P.O. Box 127
Joplin, MO 64802-0127
800-639-0077 ext 6166 or 417-625-6166
417-625-5173 fax
rhardin@empiredistrict.com