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Pay Your Bill  

Pay your bill using our convenient credit card payment service.

outage center

  Outage Center

Find helpful tips to stay prepared and locate any local outages.

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The most convenient way to access your Empire account.

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Thank You Christmas Elves!

Through your generosity, 2018 of our elderly neighbors will experience the joy of Christmas this holiday season. If you missed your chance to participate but still wish to help, please consider a monetary donation to Project Help. This program provides assistance to meet emergency energy-related expenses for residents in our service area who are elderly or disabled. Click the Customer Service tab to learn more.

Colder weather is coming! Mild temperatures through fall have kept home energy usage lower for customers, but winter weather typically causes a dramatic shift in usage. Customers can prepare for these changes by visiting our energy solutions page at